Privacy Policy
Last updated: February 4, 2025
1. Introduction
TestHuman, operated by Cluda AS ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our manual QA testing service.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Email address, name (if provided), and payment information when you submit a test request.
- Test Data: URLs and test steps you submit for testing purposes.
- Usage Data: Information about how you interact with our service, including IP address, browser type, and access times.
- Payment Information: Payment details are processed securely through Stripe and are not stored on our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our testing services
- Process your test requests and payments
- Communicate with you about your tests and our services
- Improve our service and develop new features
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party services that help us operate our business (e.g., Stripe for payment processing, email providers).
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. All data transmission is encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us at testbyhuman@cluda.com.
8. Cookies
We use essential cookies to maintain your session and provide our services. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Cluda ASRukkedalsvegen 50
3540 Nesbyen, Norway
Email: testbyhuman@cluda.com